Can’t Detect Connected Canon Wireless Printer

Over the past few weeks, the computers in my house have been unable to detect my Canon MG5200 printer. The printer itself said it successfully connected to the wireless network, which left me quite puzzled. After a while, I found the root cause, and it left me quite baffled

It May Be Your iPhone

If you are an iPhone user, you may have decided to try out Canon’s Easy-PhotoPrint iPhone app. The app allows you to print directly from your iPhone. If you are unable to detect your wireless printer and you have used this app, check out your router settings.

Your router settings can usually be accessed by typing the address 192.168.1.1 in the address bar. The default username is usually “admin” and default password is usually “password”.

If you click on “Attached Devices” (or some variation of the phrase), you may notice that your iPhone name is listed twice. The iPhone seems to HiJack the name of your Printer, causing your computers to not be able to locate your printer.

The Solution

You’ll need to do a hard reset on your router. Generally, unplugging the router and plugging it back in does not accomplish this. There may be a “RESET” button on the back of the router, or you may need to take a paper clip and insert it into a small reset hole at the back of the router. Check with your instruction manual if you’re unable to find these.

The hard reset will cause all machines attached to the router to disconnect. This allows the proper name of the printer to come through. After this, you should be able to install your Canon printer driver normally.

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Unable to print on a networked Canon printer using 64bit OS

I have a Canon MP970 connected to a machine running Vista. I can address the printer in Ubuntu but selecting print does not produce a print.

Checking the print que shows my job as 'processing'. I´m thinking it may be a firewall or permissions issue but not sure what settings to look out for. My machine is running Ubuntu 11.04 64bit and the other with printer attached is Windoze Vista 32bit with file and printer sharing turned on and Norton 360.

I´ve tried disabling the firewall with no effect.

While browsing other posts I saw one that made mention of using Samba to link Linux and Windoze for file and printer sharing. Software Center shows a SMB/CIFS client installed but I´m not sure how to configure it. Tried another Samba client with a GUI but it didn´t seem to make a difference (it did find the printer share and list it in it’s GUI).

I opened a print window in the PDF Viewer which showed the printer status as unavailable.

I contacted Canon asking them directly if they have an alternate driver for the printer for Linux. They said no, and the age of the printer puts it out of support of that kind.

I found another printer that had a Linux driver for it (MP880) and attempted to install it to see what happened. The install failed (incorrect architecture). I believe it is due to the driver being 32bit and my OS being 64bit. I read a post about recompiling a 32bit driver into a 64bit one (however unstable) but I do not have that much experience to follow that path yet.

Seems that despite the amount of time we have had 64bit processors and 64bit OS´ there is a complete lack of support for 64bit functions. I fear the day we migrate to 128bit!

answer

It is quite satisfying to be able to answer your own question sometimes.

 Downloaded the 32bit Linux driver for the MX860 and extracted it. (cnijfilter-mx860series-3.10-1-i386.deb)

·         Opened a terminal window and typed the following:

·         cd Desktop/cnijfilter-mx860series-3.10-1-i386-deb/packages

·         sudo dpkg -i --force-all *.deb

·         entered password

·         Opened printing manager .

·         Deleted previous attempt at installing the printer

·         Clicked ADD and behold the printer showed up in the network list with the URI detais and all! (Canon-MP970-cnijnet:/00-00-85-E7-54-36)

·         Followed the prompts and test page printed OK!!!!!!

Hope this helps all who are using 64bit systems and are having trouble finding 64bit drivers

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