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Setup and Troubleshoot Your Canon Printers, MFP, All-in-ones

Having trouble printing from your printer, or scanning from your All in One. Having driver issues, printing not proper, ghosting of print, paper jams, print not getting canceled.

Our certified experts will help you to:

Setup and configure your new printer
Setup your printer to work with your new machine
Setup wireless printing
Troubleshoot printing and scanning issues
Troubleshoot print quality issues
Install and upgrade printer driver and software for Windows 7, Windows Vista
Upgrade the firmware for your printer
Estimated Resolution Time: 2-4 Hours

Media and license key is not included in the Annual Plan. We can help the customer in procuring the appropriate version of the software.

It is assumed that customer would have a valid e-mail address before we configure the software

Inkjet Printers - Dead Canon, Compaq, HP, and Similar Power Supplies

Apparently, these power supplies may blow their internal fuse either as a result of an overload, or possibly for no reason at all. In this case, a new fuse will be all that is needed. Of course, it's also possible that there is a fault in the power supply or in the printer which will cause the new fuse to blow but it's worth trying a new fuse before more complex troubleshooting.

Repair instructions

The power supply is encased in a bonded 2-piece ABS plastic housing. There is a fuse inside but no way to access the fuse without splitting the case.

Splitting the case:

Unplug the power supply and secure the power supply in a utility vice. Use a short-blade utility knife or linoleum knife to slowly and carefully and cut along the seam where the 2 halves of the power supply are joined. Don't try to cut the seam all at once. Work a little at a time until the case halves can be separated.

Replacing the fuse:

On a power supply with an unsoldered fuse socket, simply replace the fuse and test the power supply. Alternately, a leaded fuse may be soldered in.
On a power supply with the fuse soldered into the fuse socket, leave the fuse in the socket and solder in a leaded fuse. (A leaded fuse has lead wires extending from each end of the fuse.)
On a power supply with a leaded fuse, unsolder the old fuse solder in a new leaded fuse.

Testing the power supply:

Ensure that the power supply and printer work before bothering to close the case.

Closing the case:

ABS plastic cement may be used to bond the power supply case halves. Alternately, electrical tape may be used to hold the case halves together.

Can’t Detect Connected Canon Wireless Printer

Over the past few weeks, the computers in my house have been unable to detect my Canon MG5200 printer. The printer itself said it successfully connected to the wireless network, which left me quite puzzled. After a while, I found the root cause, and it left me quite baffled

It May Be Your iPhone

If you are an iPhone user, you may have decided to try out Canon’s Easy-PhotoPrint iPhone app. The app allows you to print directly from your iPhone. If you are unable to detect your wireless printer and you have used this app, check out your router settings.

Your router settings can usually be accessed by typing the address 192.168.1.1 in the address bar. The default username is usually “admin” and default password is usually “password”.

If you click on “Attached Devices” (or some variation of the phrase), you may notice that your iPhone name is listed twice. The iPhone seems to HiJack the name of your Printer, causing your computers to not be able to locate your printer.

The Solution

You’ll need to do a hard reset on your router. Generally, unplugging the router and plugging it back in does not accomplish this. There may be a “RESET” button on the back of the router, or you may need to take a paper clip and insert it into a small reset hole at the back of the router. Check with your instruction manual if you’re unable to find these.

The hard reset will cause all machines attached to the router to disconnect. This allows the proper name of the printer to come through. After this, you should be able to install your Canon printer driver normally.

Canon Printer Technical Support

Friday 12 April 2013